1. Introduction
Welcome to Your New Cleaner (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you when you visit our website, yournewcleaner.com (the “Site”), how we use this information, and the measures we take to protect it.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us, request a quote, or book a service.
- Payment Information: If you make a purchase or pay for services, we may collect your payment details, including credit card information, billing address, and other necessary data.
- Usage Data: We collect information about how you interact with our Site, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
- Cookies: Our Site uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal and payment information to process your requests, manage your bookings, and deliver our cleaning services.
- To Improve Our Services: We analyze usage data to understand how our Site is used and to enhance user experience, improve our offerings, and develop new features.
- To Communicate with You: We may use your contact information to respond to inquiries, provide updates on your bookings, and send promotional materials if you have opted in to receive them.
- To Comply with Legal Obligations: We may use your information to comply with legal requirements, resolve disputes, and enforce our terms and conditions.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of our company, customers, or others.
5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access Your Information: Request access to the personal information we hold about you.
- Correct Your Information: Request corrections to any inaccurate or incomplete information.
- Delete Your Information: Request the deletion of your personal information, subject to certain exceptions.
- Withdraw Consent: If you have provided consent for us to process your information, you have the right to withdraw that consent at any time.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us.
